Show up where New Yorkers search, then answer fast. A complete Google Business Profile with recent reviews brings in new patients, and every new-patient call needs to be answered or returned before they try the next practice. Velora Media sets up local SEO, an AI receptionist, and review requests for privately owned NYC practices.
A medical marketing agency helps a practice attract and keep patients: local SEO and Google Business Profile, a website that books appointments, reviews and reputation, ads, and front-desk automation like an AI receptionist and recall. Velora Media builds these as one connected system for privately owned physician practices in New York City.
Work three levers together: more new patients from people already searching for your specialty, fewer no-shows and empty slots, and lapsed patients brought back for their next visit. Velora sets up local SEO and reviews for the first, reminders for the second, and a recall and reactivation campaign for the third, on your existing scheduler.
At Velora, Local SEO Setup costs $500 to $1,200, Missed-Call Text-Back is $99 a month plus a $350 setup, and AI Automation & Integration, which includes an AI receptionist, is $2,000 to $7,500. Most New York practices start with one system, and your exact plan is set on a free consultation.
An AI receptionist answers calls and messages when your front desk is busy or closed, books new-patient appointments on your schedule, and hands anything clinical or urgent to your staff. It works alongside your team, not instead of it. Velora sets it up as part of AI Automation & Integration, around the scheduler you already use.
Velora's setup is HIPAA-conscious. We work with marketing and front-desk data, not clinical records, and build around your existing EHR and practice management system instead of touching protected health information. Where a tool handles patient contact data, it stays in your accounts, under a business associate agreement where one applies. Your compliance team has the final say.
Send a confirmation when the appointment is booked, a reminder a day or two before, and an easy way to reschedule instead of skipping. Velora sets up those automated text and email reminders around your scheduler, so open slots can be filled from a waitlist or recall list instead of sitting empty in an expensive New York office.
A patient recall system reminds patients when they are due for an annual visit, a follow-up, or a screening, then makes booking easy. Without one, patients drift and the visit never happens. Velora's Database Reactivation campaign sends a timed text and email to lapsed patients with a booking link, for $750 to $1,500.
Claim and complete your Google Business Profile with your specialty, hours, the insurance plans you accept, and office photos, then keep earning recent patient reviews and replying to them. Velora's Local SEO Setup handles the profile, local listings, and on-page SEO, so you appear when someone nearby searches for a primary care doctor or specialist.
No. Velora builds around the EHR, practice management, and scheduling tools you already use and adds call answering, reminders, recall, and reviews on top. If one of them is a real bottleneck, we will say so on the consultation, but we do not push replacements, and your records stay where they are.
No. Velora Media works only with privately owned, independent practices, where the physician or owner decides how the practice grows. That includes primary care, pediatrics, specialists, and multi-provider groups that are not part of a hospital system. If you own your practice in New York City, the free consultation is a good place to start.
Yes. Velora Media is based in Manhattan and works with privately owned practices in all five boroughs: Manhattan, Brooklyn, Queens, the Bronx, and Staten Island. The free consultation is booked online, so it fits around your patient schedule whether your office is in Park Slope, Flushing, Riverdale, or on the Upper East Side.
You do. Your Google profile, phone and messaging accounts, patient contact list, and reviews all stay in your practice's name. Ongoing support is there if you want it, but the system runs fine without us watching it. If you ever move on, everything you paid for stays with your practice.